My mum is in hospital so I’ve witnessed the NHS at close quarters recently. I thought it worth recording some thoughts from the perspective of my interest in patient and public engagement and in co-ordination both within and between organisations. Her care has been
I was at a meeting last week of patient and public representatives on a range of bodies like Healthwatch and patient participation groups. The aim was to see whether it was worth setting up a network of such lay members across the region to provide
Improvement is simple. That is one of the messages I took from a fascinating event today. It was a welcome for new members of the Q improvement community, which is sponsored by the Health Foundation and NHS Improvement. However, that wasn’t the whole message. One
Learning from each other is important – across local government, the rest of the public sector and beyond. It’s how we improve. Without it, the relationship between inputs and outputs remains the same and there are few opportunities to make savings apart from cutting services.