Improvement is simple. That is one of the messages I took from a fascinating event today. It was a welcome for new members of the Q improvement community, which is sponsored by the Health Foundation and NHS Improvement. However, that wasn’t the whole message. One
Learning from each other is important – across local government, the rest of the public sector and beyond. It’s how we improve. Without it, the relationship between inputs and outputs remains the same and there are few opportunities to make savings apart from cutting services.